Gaudet Luce Golf and Leisure Complex – A quick Q & A
Introducing Gaudet Luce Golf and Leisure Complex. Voted Worcestershire’s Number 1 golf club by Golfshake, Gaudet Luce offers golf for all levels, from growing formats like Footgolf right through to 36 hole courses, driving range and putting green. They also have an award-winning chef and offer great relaxing facilities for casual members through to weddings and functions.

 
 
“ESP has been a huge benefit to us over the past 5 years, giving us key data that has allowed us to implement many changes to our operation, giving great added value to our members and visitors across the site. Resulting in a 25% increase in turnover.”
Alec Fernihough, Director
 
 

How long have you been using ESP?

Gaudet Luce have been using ESP Elite for over 5 years now, following great feedback from other users like Burhill Golf, in 2011.
What are the key benefits of using ESP?
The key benefits to the club are:

• The breadth of the solution, providing controls over various areas of the business
• The excellent auditing functionality and reporting
• The ease of use for regular operational and temporary staff

What benefits, if any, do ESP provide your members?

Our members benefit from the breadth of ESP as well, with one account giving them online Tee Time booking access, levy discounts in the bar and shop and the ability to move across any of our membership options, both traditional and flexible.

“Without the data and management controls provided by ESP, we would not have been able to grow as quickly and easily as we have.”…..Alec Fernihough, Director

How do your staff find using ESP?

Staff find using the system simple and that simplicity allows our staff to move from one area of the business to another and still be familiar with the system.

How do you find ESP’s support of the system?

ESP support staff have improved hugely over the past couple of years and now react in a very speedy, helpful and professional manner.

Would you recommend ESP?

I would recommend ESP to anyone who wants great data to help to run their business.

To find out more about ESP Leisure’s management solutions for clubs, please contact info@e-s-p.com or call 0208 251 5100