Important Customer Notice – COVID-19

Here at ESP Leisure, the health and safety of our staff and customers is always of the utmost importance to us.

With regard to the current Coronavirus Pandemic, ESP will continue to support our customers to the maximum degree possible at all times.

We have put in place the below measures to hopefully prevent any unnecessary reduction in the service provided. In this event, please do not hesitate to email us at info@e-s-p.com if you have any concerns or require any further reassurances and one of the Directors will contact you directly.

Support Approach

In the event of restricted access to the office, due to transportation or government restrictions on travel and working, the company will still operate in a remote environment.

All key staff can perform their duties from home.

All support calls will need to be raised via the online support portal.

Please click here to watch to how to raise an online support call.

General Communications

Please direct all other communications to the following email addresses, all of which are monitored during normal business hours.

info@e-s-p.com – for all general enquiries.

sales@e-s-p.com – for the sales department.

accounts@e-s-p.com – for the accounts department.

office@e-s-p.com – for the admin department.

Training Approach

Should it be advised we are not able to travel to site, we will endeavour to complete all training remotely via GOTO and shared screen sessions.

Site Visits

Should it be advised not to travel to site, we will endeavour to complete configuration remotely and update you on the amendments via GOTO and shared screen sessions.

We are regularly checking guidance from the Government and Public Health and will update you again if necessary.

Updated – 17th March 2020